Returns & Exchanges

At Mercedes-Benz Fashion, we strive for the same precision and excellence in our apparel as we do in our vehicles. If your selection does not meet your expectations, we offer a seamless 30-day return policy for all unworn items in their original packaging.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Prepare the Package

Carefully place the items in their original Mercedes-Benz packaging, ensuring all boutique tags and security seals remain intact.

3

Apply Shipping Label

Affix the prepaid luxury courier label provided in your account portal to the exterior of the box, ensuring all previous shipping marks are covered.

4

Final Inspection & Refund

Once our quality control team verifies the condition of your return, your refund or exchange will be processed within 5-7 business days to your original payment method.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing